Euro 2022 FAQ — All your questions answered here

Registering on Euro 2022 is quick and easy — the entire process takes less than 2 minutes. You'll need the following information to sign up:

1. Username — Must be at least 4 characters and unique.
2. Email Address — An active email address where your verification message will be sent.
3. Mobile Number — Bangladeshi number (01XXXXXXXXX format), required for OTP verification.
4. Full name & date of birth — Must match your National ID Card.
5. Strong Password — At least 8 characters, combining numbers and special symbols.
6. Age Verification — You must be 18 years of age or older.

After registration, a 100% Welcome Bonus (up to ৳10,000) is automatically credited to your account on your first deposit.

To update your personal details, log in to your Euro 2022 account and go to the Profile section. From there, click on "Account Settings" or "Edit Profile".

To change your mobile number or add a new one:

1. Enter the new number in the "Phone Number" field.
2. Click the "Send OTP" button — a 6-digit code will be sent to your new number.
3. Confirm with the code. The change takes effect immediately.

Changing your name may require KYC verification, as it must match your official ID. If you run into any issues, please contact our support team.

Euro 2022 conducts KYC (Know Your Customer) verification to maintain a safe environment. It is required for your first withdrawal or for transactions above a certain amount.

Required Documents:

• ID Document (any one of the following): National ID Card (NID), Passport, or Driving License.
• Address Verification (any one of the following): Utility bill (electricity/gas), bank statement, or an official government letter.
• Payment methods: Screenshot of your Mobile Pay/Nagad number or proof of your bank account.

How to Deposit: Go to Profile → "Document Verification" and upload a photo or scan. Verification typically takes 1–2 business days. Once approved, a confirmation will be sent to your email.

Once KYC is complete, no further verification will be required in the future.

After you win on Euro 2022, funds are credited to your gaming wallet instantly. Withdrawal processing times vary by payment method:

• Mobile Pay & Nagad: Usually within 5–30 minutes.
• Rocket: Within 1–2 hours.
• Bank Transfer: 1–3 business days.
• Cryptocurrency (USDT, BTC): Depends on blockchain confirmation — usually 1–4 hours.

The minimum withdrawal amount is ৳500. Having your KYC verification completed speeds up the process. Wagering requirements must be met before withdrawing bonus funds.

If it takes longer than 3 hours, contact support with your tracking number.

The wagering requirement means you must place a specified amount in bets before you can withdraw your bonus balance.

Calculation example: For example, if you deposit ৳1,000 and receive a ৳1,000 bonus (100% welcome bonus) with a 10x wagering requirement, you must wager ৳1,000 × 10 = ৳10,000 using your bonus balance.

• For Sports Betting, wagering is generally calculated on odds of 1.5 or higher.
• Bets on slots generally contribute 100%.
• Certain Live Casino games may contribute 30–50%.
• Progress is visible in real time in the Bonus section of your account.

Each bonus has its own terms and conditions. For details, visit the Bonus page and Terms & Conditions Available.

Euro 2022 offers round-the-clock support for Bangladeshi members across multiple channels:

• Live Chat (Fastest): Click the chat icon in the bottom-right corner of the website or app. You can chat in Bengali. Response time is typically 1–3 minutes. Available 24/7.
• Email Support: Email us at support@euro2022.com. Ideal for detailed issues. Responses typically arrive within 2–4 hours.
• FAQ & Help Center: This page covers answers to the most common questions.

For urgent matters (account lock, suspicious activity), live chat is your best option. The support team will never ask for your password or OTP.

Yes, Euro 2022 has its own mobile app, available for both Android and iOS.

Android (APK) Download:

1. Euro 2022 website's Download page Go.
2. Tap the "Download Android APK" button.
3. Go to your phone's settings and enable "Install from unknown sources".
4. Open the downloaded APK file and follow the prompts to install.

iOS (iPhone/iPad):

1. Download page and tap the iOS link.
2. Install from the App Store.

Log in fast with fingerprint or Face ID, receive push notifications, and enjoy app-exclusive bonuses.